iSupplier & SPARS Job Aids & Support

iSupplier

Oracle iSupplier

On January 11th, 2021, General Dynamics Electric Boat (EB) transitioned to an Oracle Enterprise Resource Planning (ERP) system for our Supply Chain Management operations. We made this change to build a more digital supply chain system, improve process efficiency, and strengthen our collaboration with our Suppliers.

Oracle iSupplier Training Materials:

The following materials will help you complete your registration steps and help you navigate through iSupplier:

Resource	Topics Covered
Supplier Registration Job Aid	Topic 1: How to Register as a Supplier in Oracle iSupplier Topic 2: Create or Modify Supplier User Topic 3: Manage Supplier Site Information
Suppliers Registration and Login Troubleshooting Tips	Common issues and troubleshooting tips to resolve them.
Managing Oracle iSupplier Job Aid	Topic 1: Supplier Notifications Topic 2: Favorites Topic 3: Respond to Assessment Topic 4: View Purchase Order Topic 5: Respond to a Request for Quote (RFQ) Topic 6: Create Invoice Topic 7: Create an Advanced Shipping Notice
OQE and LOA Submission in Oracle iSupplier Job Aid	Topic 1: Submit OQE in iSupplier Topic 2: Submit an LOA with EB Form 2678 in iSupplier Topic 3: View OQE/LOA Details Report (New) Topic 4: Respond to Corrective Action Request (New)
Data Sensitivity Level ('DSL') Identification Resource	Supplier resource for identifying data designation (“DSL”)

iSupplier Support

If you have issues or questions while logging in to or using iSupplier,

First reference the trouble shooting tips we have outlined and review training materials
If you continue to experience issues, contact your Buyer for assistance.
If your Buyer is not able to solve your issue, contact the EB Supplier Help Desk at EBITSupplyChainSupport@gdeb.com and provide the following information to help us better support you:

Your work email address
EB Vendor Number
Your work location
Best phone number to reach you
The user name you are using to log in (this is in the EB iSupplier Welcome Email, in the format xyz@gdebext.com)
Name of your main EB Buying contact
Attempted action in iSupplier
Detailed description of the problem (include error message if applicable and attach screen shot)
iSupplier URL you were using when you received the error
Can you replicate the problem? (please reference the trouble shooting tips as they may resolve your issue)
Are other people in your organization having the same issue?

SPARs

SPARs is an important tool for all Electric Boat suppliers. The links below provide access and learning aids.

Link to SPARs

SPARS Training Materials

The following materials will help you complete your registration and navigate thru SPARS applications.

Resource	Topics Covered
SPARS VIR – RT Film Supplier Submission Job Aid	Topic 1: Introduction to RT Film changes Topic 2: SPARS VIR2 layout – Accessing VIR for RT Film Topic 3: RT Film Submission Process Topic 4: RT Film Revisioning
SPARS Registration	How to register in SPARS
SPARS Create from File Job Aid	How to create a VIR with multiple Purchase Order (PO) line items
SPARS VIR Overview Job Aid	Topic 1: What is EB VIR2 Topic 2: Create and Submit a VIR or VPAR Topic 3: VIR Creation Best Practices

SPARS Support

If you have issues or questions while logging in to or using SPARS, Contact the EB Supplier Help Desk at EBITSupplyChainSupport@gdeb.com and provide the following information to help us better support you:

Your work email address
EB Vendor Number
Best phone number to reach you
The user name you are using to log in
Attempted action in SPARS
Detailed description of the problem (include error message if applicable and attach screen shot)
Are other people in your organization having the same issue?

Exostar, LLC

EXOSTAR is a US third party cloud-based service provider providing a platform within which Electric Boat and its non-US suppliers or potential suppliers of goods and services may securely exchange information.

For access to EXOSTAR for Electric Boat activities please contact your Electric Boat buyer.